Customer Service Philosophy

Customer Service Philosophy

Our Leather & Vinyl Restoration Professionals Have You Covered

At Creative Colors International, Inc., our goal is to always exceed your expectations, regardless of what service we’re providing. Our team of friendly and dedicated leather treatment experts works hard to go above and beyond for our customers on an individual level to ensure that their needs are met and every detail is noted.

What You Mean to Us

Our customer service philosophy is to always be available, responsive, flexible, and adaptable to your needs and expectations.

We’re passionate about making sure you receive the best care, which is why we make sure to always:

  • Carefully listen to everything you have to say
  • Request customer feedback from all of our customers
  • Update our policies to ensure you’re in good hands
  • Carry out procedures based on customer suggestions and recommendations
  • Go the extra mile for all of our customers

While delivering a perfect service isn’t always possible, we do everything we can to make things right if you’re not 100% satisfied with our work. When you choose us for your leather repair services, you can expect honest hard work, no matter what.

This approach has a lot to do with why Creative Colors International, Inc. has become so successful. Customers know that they can trust us to work with them to create a partnership that lasts as long as our repairs. That’s a win-win victory for you and for us!

With us, your satisfaction is our priority! Contact us at (800) 933-2656 to learn more about our customer service philosophy!

We Can FIX THAT! Creative Colors International is your trusted friend in on-site repair and restoration of leather, vinyl, plastic, and fabric.

What Others Have to Say

  • Creative Colors International, Inc.Creative Colors International, Inc. "Exceptional job!"

    Chris Koselke did a really exceptional job repairing our door panel leather tear. The tear is now truly invisible! It was like she was a magician making the tear disappear. She’s very pleasant, extremely efficient, and overall outstanding at what she does. Thank you, Chris!

  • Creative Colors International, Inc.Creative Colors International, Inc.

    Our dealership has been using the services of Creative Colors International for a number of years. Their services have been used in the repair of leather, vinyl, fabric and plastics for both new and used automobiles. Their responsiveness to our customers’ needs, quality and flexibility ...

  • Creative Colors International, Inc.Creative Colors International, Inc. "Excellent Work by Professionals"

    I called Chris Koselke at Creative Colors International to repair our leather couch. Courteous and professional, she responded immediately and showed up on time with a bright smile and terrific attitude. We were very impressed, and could not be happier with her work. What a great ...

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