Customer Service Philosophy

Customer Service Philosophy

Our Leather & Vinyl Restoration Professionals Have You Covered

At Creative Colors International, Inc., our goal is to always exceed your expectations, regardless of what service we’re providing. Our team of friendly and dedicated leather treatment experts works hard to go above and beyond for our customers on an individual level to ensure that their needs are met and every detail is noted.

What You Mean to Us

Our customer service philosophy is to always be available, responsive, flexible, and adaptable to your needs and expectations.

We’re passionate about making sure you receive the best care, which is why we make sure to always:

  • Carefully listen to everything you have to say
  • Request customer feedback from all of our customers
  • Update our policies to ensure you’re in good hands
  • Carry out procedures based on customer suggestions and recommendations
  • Go the extra mile for all of our customers

While delivering a perfect service isn’t always possible, we do everything we can to make things right if you’re not 100% satisfied with our work. When you choose us for your leather repair services, you can expect honest hard work, no matter what.

This approach has a lot to do with why Creative Colors International, Inc. has become so successful. Customers know that they can trust us to work with them to create a partnership that lasts as long as our repairs. That’s a win-win victory for you and for us!

With us, your satisfaction is our priority! Contact us at (800) 933-2656 to learn more about our customer service philosophy!

We Can FIX THAT! Creative Colors International is your trusted friend in on-site repair and restoration of leather, vinyl, plastic, and fabric.

What Others Have to Say

  • Creative Colors International, Inc.Creative Colors International, Inc.

    Had my front seats restored today, (2/15/2018) on my 1995 Lexus SC300. Restoration was amazing. Repairman nailed the color perfectly and saved me a bundle. Rips are gone. Thanks for making my ride great again. Will recommend your services to everyone.

  • Creative Colors International, Inc.Creative Colors International, Inc.

    We have been doing business with Creative Colors International for about 10 years, specifically with Vanessa Mendez and Chris Koselke. We have been very satisfied with their quality of work, their professional attitude and their willingness to go to our customers’ homes and places of ...

  • Creative Colors International, Inc.Creative Colors International, Inc. "Mr. Jim Crowe from Fort Payne was very helpful and professional"

    I found you all on line. Mr. Jim Crowe a owner in Fort Payne was very helpful and professional. He asked me txt him a picture before excepting the job and got back with me right way. Mr. Crowe also worked me in his schedule that day. After he was done I was so excited to see with a great ...

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