Customer Service Philosophy

Customer Service Philosophy

Our Leather & Vinyl Restoration Professionals Have You Covered

At Creative Colors International, Inc., our goal is to always exceed your expectations, regardless of what service we’re providing. Our team of friendly and dedicated leather treatment experts works hard to go above and beyond for our customers on an individual level to ensure that their needs are met and every detail is noted.

What You Mean to Us

Our customer service philosophy is to always be available, responsive, flexible, and adaptable to your needs and expectations.

We’re passionate about making sure you receive the best care, which is why we make sure to always:

  • Carefully listen to everything you have to say
  • Request customer feedback from all of our customers
  • Update our policies to ensure you’re in good hands
  • Carry out procedures based on customer suggestions and recommendations
  • Go the extra mile for all of our customers

While delivering a perfect service isn’t always possible, we do everything we can to make things right if you’re not 100% satisfied with our work. When you choose us for your leather repair services, you can expect honest hard work, no matter what.

This approach has a lot to do with why Creative Colors International, Inc. has become so successful. Customers know that they can trust us to work with them to create a partnership that lasts as long as our repairs. That’s a win-win victory for you and for us!

With us, your satisfaction is our priority! Contact us at (800) 933-2656 to learn more about our customer service philosophy!

We Can FIX THAT! Creative Colors International is your trusted friend in on-site repair and restoration of leather, vinyl, plastic, and fabric.

What Others Have to Say

  • Creative Colors International, Inc.Creative Colors International, Inc.

    Chris Koselke of Creative Colors International has been providing our dealership with restoration service for years. Her loyalty and work ethic is second to none. Unlike many other vendors, she is able to come on short notice. She performs various types of leather, plastic and fabric ...

  • Creative Colors International, Inc.Creative Colors International, Inc. "WOW!!!! I’m completely impressed and amazed with the restoration of my white, leather couch!!!"

    WOW!!!! I’m completely impressed and amazed with the restoration of my white, leather couch!!! I thought it was beyond repairable due to dog damage and wear and tear over the years. But, now it looks brand new!!! I would recommend this company to anyone! They were professional, in contact ...

  • Creative Colors International, Inc.Creative Colors International, Inc.

    David came to my work and repaired a 6 inch tear in my front seat. I was amazed that he perfectly matched the color and texture of the vinyl part of the seat. You cannot tell that there was ever a tear. He was finished in 45 minutes. I have already recommended Creative Colors to others who ...

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