Customer Service Philosophy

Customer Service Philosophy

Our Leather & Vinyl Restoration Professionals Have You Covered

At Creative Colors International, Inc., our goal is to always exceed your expectations, regardless of what service we’re providing. Our team of friendly and dedicated leather treatment experts works hard to go above and beyond for our customers on an individual level to ensure that their needs are met and every detail is noted.

What You Mean to Us

Our customer service philosophy is to always be available, responsive, flexible, and adaptable to your needs and expectations.

We’re passionate about making sure you receive the best care, which is why we make sure to always:

  • Carefully listen to everything you have to say
  • Request customer feedback from all of our customers
  • Update our policies to ensure you’re in good hands
  • Carry out procedures based on customer suggestions and recommendations
  • Go the extra mile for all of our customers

While delivering a perfect service isn’t always possible, we do everything we can to make things right if you’re not 100% satisfied with our work. When you choose us for your leather repair services, you can expect honest hard work, no matter what.

This approach has a lot to do with why Creative Colors International, Inc. has become so successful. Customers know that they can trust us to work with them to create a partnership that lasts as long as our repairs. That’s a win-win victory for you and for us!

With us, your satisfaction is our priority! Contact us at (800) 933-2656 to learn more about our customer service philosophy!

We Can FIX THAT! Creative Colors International is your trusted friend in on-site repair and restoration of leather, vinyl, plastic, and fabric.

What Others Have to Say

  • Creative Colors International, Inc.Creative Colors International, Inc.

    In the nine years I have been recon manager I have worked with many interior vendors, none of which compare to the work of CCI. I have had the pleasure of working with Chris Koselke for the past 2 years. She is very knowledgeable, courteous, and has exceptional customer service skills. ...

  • Creative Colors International, Inc.Creative Colors International, Inc. "Chair Color Restore. David & Sergio were great!"

    David & Sergio were great! Brought in drop cloths and got right to work. End result is great.

  • Creative Colors International, Inc.Creative Colors International, Inc.

    As a major dealership in a large metropolitan area, we are constantly dealing with various vendors in our normal course of business. Frequently, the promises and assurances made to us by the prospective vendor when soliciting our business quickly become distant memories once a contract has ...

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