Customer Service Philosophy

Customer Service Philosophy

Our Leather & Vinyl Restoration Professionals Have You Covered

At Creative Colors International, our goal is to always exceed your expectations, regardless of what service we’re providing. Our team of friendly and dedicated leather treatment experts works hard to go above and beyond for our customers on an individual level to ensure that their needs are met and every detail is noted.

What You Mean to Us

Our customer service philosophy is to always be available, responsive, flexible, and adaptable to your needs and expectations.

We’re passionate about making sure you receive the best care, which is why we make sure to always:

  • Carefully listen to everything you have to say
  • Request customer feedback from all of our customers
  • Update our policies to ensure you’re in good hands
  • Carry out procedures based on customer suggestions and recommendations
  • Go the extra mile for all of our customers

While delivering a perfect service isn’t always possible, we do everything we can to make things right if you’re not 100% satisfied with our work. When you choose us for restoration services, you can expect honest hard work, no matter what.

This approach has a lot to do with why Creative Colors International has become so successful. Customers know that they can trust us to work with them to create a partnership that lasts as long as our repairs. That’s a win-win victory for you and for us!

With us, your satisfaction is our priority! Contact us at (800) 933-2656 to learn more about our customer service philosophy!

We Can FIX THAT! Creative Colors International is your trusted friend in on-site repair and restoration of leather, vinyl, plastic, and fabric.

What Others Have to Say

  • Creative Colors International, Inc.Creative Colors International, Inc.

    Chris Koselke has been our interior repair person for the past eight years. She is very personable, her work is exceptional and she is always just a phone call away. She will be missed by all of us here at Tracker Marine. We highly recommend her for any job. She is a great person. We wish ...

  • Creative Colors International, Inc.Creative Colors International, Inc.

    I just want to commend you and your company on the great service. They came out yesterday and repaired the chair. That was quick service, exactly seven days from the time you received my request. Also, I am sure the company that did the repair was suffering, as we all have, from hurricane ...

  • Creative Colors International, Inc.Creative Colors International, Inc.

    Greater Chicago Auto Auction has been using the services of Creative Colors International for a number of years on our Ford Program autos. Their services have been used in the repair of leather, vinyl, fabric and plastics. Their responsiveness to our customers’ needs, quality and ...

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